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The love list March 28, 2008

Posted by Stephen Sammartino in Advertising, Audience (Consumer), Corporations, Ideas, Marketing Insight, Selling, blogging, brand names, brands, business, entrepreneurs, entrepreneurship, marketing, startups.
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All entrepreneurs should keep a love list.

‘What’s a love list?’ you say…

It’s a list of companies / brands / startups with one thing you absolutely love about their offer. It could be their logo, a web page design, the way they answer the phone, their value added services, an emotional link to their product, an advertising campaign, their social responsibility, their green credentials, the product prices….anything. It’s not static, it changes weekly. It’s like a music top 10, it evolves.

Here’s my current love list:

Love List Who What I love…
1 Ripcurl Best wetsuits. They make surfing possible for me all year!
2 Ipod Industrial design
3 Borders books The library factor – read before you buy
4 Tivo / IQ Ultra convenience – no more bad TV
5 Youtube Instant entertainment – I can usually watch whatever I want, whenever I want
6 Qantas Club The decore & comfort. I feel exclusive walking into a members only club
7 Toyota Prius Gives my ego a massive boost every time I drive it.
8 Seth Godin He makes me feel smart
9 Tiffany The definitive packaging
10 Snickers Mr T get some nuts TV adv.

  Yep, you can see what drives me, but hey sharing ideas requires self exposure. Share  yours in the comments section. We’d love to hear it!

When things go wrong March 28, 2008

Posted by Stephen Sammartino in Advertising, Blogroll, Bootstrapping, Business admin, Customer, Marketing Insight, blogging, business, business ideas, employees, entrepreneurs, entrepreneurship, marketing, rentoid, startups.
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Update - all fixed. phew… 

When things go wrong - admit it and fix it….

At this very second something is wrong with rentoid.com – people can’t join…a big issue for us.

While the tech team are on it, we posted this blog entry which might advise those who see the blog…

Any other ideas / solutions?