Dubai Series: Business trip tips
We all know it’s very important to have a keep a diary during business travels. We’ve got to keep the tax man happy.
So here’s what I realized on my current overseas trip. I can keep all the records I need during my normal daily business procedures without keeping a separate diary.


The logos above, I love. Simply because they create time stamped digital footprints of the work I have done on my overseas trip.
Skype: Who I had chats with from the rentoid team, for how long, when and what was discussed.
WordPress: My ‘Global Marketing’ (subject I teach) research diary for Melbourne University, with insights found and relevant articles written.
Twitter: Staying in touch with rentoid members, chatting and sharing twitpics of ideas with strong marketing implications.
Of course most of the above are done on my iphone with also has the digital time stamps the Tax office requires.
It’s never been a more awesome time to travel on business. It’s easy to share ideas, and with these tools our diary doesn’t have to be a a labourious tax afterwards, but can be an interactive digital tool which is part of the fun during the trip.
Dubai Series: Hotel Sampling
Once you pass through the customs area in the Dubai International Airport they have a very interesting area reserved for Hotels as can be seen below.



The area has all of the 5 star hotels from the city represented. The general idea is that each hotel has a mini foyer with the exact styling and ambiance of the actual hotel. The mini foyer has Video footage of the hotel, details on menus and hotel services, samples of the haute couture fragrances in room and some even have masseurs for weary travelers to encourage / reward bookings. Concierge salespeople are there to explain the benefits and convert the sale. For those already booked they have a comfortable waiting location where they serve refreshments until the hotel driver arrives.
A simple idea, but one which makes sense for such a burgeoning metropolis and shows that even the oldest industries can innovate too.
New York Series (& Dubai…)
Startup blog author is lucky enough to be heading to New York and Dubai in a little over 2 hours.
So the coming entries on this little blog will be global marketing and ’startup insights’ from abroad. If you have any particular areas of interest, or ideas you’d like to see covered, let me know in the comments.
Idea Borrowing
Some of the entrepreneurs of our time haven’t been the inventors we believe them to be. It’s not a criticism, entrepreneurship goes far beyond inventing and ideas. In fact some of our most revered entrepreneurs are simply good at cross fertilization.
Let’s take Steve Jobs for example. He didn’t invent the GUI (Graphical User Interface), the mouse, icons, paint, folders or any of the ‘user friendly’ things that Apple became famous for.
He ‘borrowed ideas’. By looking at related categories Jobs was able to adopt new thinking and bring it to his market in a way that made sense. He was a great normative thinker. The best example of Jobs in action was when he was invited into the Xerox PARC office for a study tour to ’share knowledge’. In essence, they gave Jobs the key to their kingdom. This is where Jobs vision of the future of the personal computer grew from.
The first GUI was on a Xerox office workstation called the Alto. Closely followed by the Xerox Star in 1977 – see picture below.
Look Familiar?
The trip to Xerox by Apple computer’s Steve Jobs in 1979 led to the graphical user interface and mouse being integrated into the Apple’s Lisa and, later, the first Macintosh.
Jobs borrowed ideas, ideas born in a photocopier company.
Ebay took the excitement and quick sale of the auction process from real estate.
Craigslist made an electronic web based newspaper classified.
So the question begs to all entrepreneurs, what new technologies, ideas or systems can we borrow from adjacent industries?
Shifting advantage & contrarian actions
Once upon a time savvy surfers would get down to the beach early. It was the way to get smooth, uncrowded waves. To step into the ocean at dawn and share the tranquil waters with a few other dedicated salty skin brethren.
This was such an advantage that more and more surfers adopted this method of soul (and sole) surfing. Until the point arrived when there were more people in the line up before there was any daylight. You could often arrive at your favourite surf break only to find the largest crowd of the day was between 5am and 8am. It got ridiculous, the crowd had caught on. There is now zero advantage in getting up early to go surfing.

I got so annoyed with the crowds, that I decided to sleep in on surfing days regardless. Why get to the beach early and be greeted with the largest surfing population the day has to offer? It wasn’t worth the effort. So I started heading down the coast at either 10am or 2pm. I still avoided midday, but shifted my surfing times to mid morning and afternoon.
Next thing I found was that my ‘contrarian’ actions had resulted in a boon. Uncrowded waves and a sleep in! Turns out most people rarely surf for more than a couple of hours. So even the early morning laggards start to exit the water mid morning. My current example, was two days ago: I went surfing in a very popular location near Torquay, in 37 degree c warm weather, had perfect waves and only one other person in the water at 2pm. No surfer would believe this is happening.

The point for entrepreneurs is; Like the waves, positioning advantage is constantly shifting. What is an advantage this year, will certainly change next year. But we will never know this if we always accept conventional wisdom of ‘where to be and when’.
Reverse
A great meme in business is the law of the opposite. ‘Every market, has an equal and opposite market. When I saw the video below it reminded me of it. More importantly, it reminded me that the real opportunities are often the reverse of what we think they are.
*Footnote: This video also says something poignant about authority
We are born
On this earth…
we are all born as creative
we are all born as emotional
we are all born as caring
we are all born as compassionate
we are all born as inquisitve
we are all born as adventurers
we are all born as ‘entrepreneurs’
…

Our world tries as hard as it can to hide these ‘in built’ features from us. It scares us, no ‘scars us’ into ignoring our given instincts.
We ‘as entrepreneurs’ must do everything we can to get them back. To be as nature intended.
In order of preference
Face to face meeting
Live internet video chat (skype / ustream et al)
Phone call
Internet chat (IM style)
Direct tweet
Text message
Email

(Pic by Christian Gates)
So is this for Customers, Suppliers, Investors or Media?
All of them – they are all people.



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