Start Up Blog

Death of a salesman

Posted in entrepreneurship by Steve Sammartino on July 31, 2009

Today I dropped off my my Toyota Prius ‘Smug’ as my friends call it for a service. I decided to have a look at the new model Prius before I left.

new toyota prius

The floor sales guy approached and asked if I was interested to which I said yes. I told him I already have a Prius and like it…. Big hint.

The abridged version of conversation then went something like this:

“Gee, they look nice…. How much are they?”

“I don’t know… I’ll find out”

he comes back with a quote sheet…..

“Does the non itech model have Satellite Navigation?”

No – it doesn’t”

“How much would it cost to get it as an added extra?”

“$4000″

“Are you serious… Gee that is quite expensive compared to purchasing a stand alone version… it’s 10 times the price in fact”

his response in a down talking tone…..

“It’s not some crappy thing from an electrical store….”

“hmm…. what would the price be on the car if I wanted to buy it today?

“Same price, it’s a new car, I can’t give you a better price than this.” (using that tone again)

“oh, full price?”

“Yes. Have you ever bought a new car?”

my response….

“Yes, and today – you wont be selling one.”

I then leave the show room.

3 Responses

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  1. Steve Wylie said, on July 31, 2009 at 10:52 am

    I can’t believe the level of pretentiousness that some car dealers have – especially in this case – it’s a Toyota dealership… not exactly a premium brand!

  2. Scott Kilmartin said, on July 31, 2009 at 11:42 am

    email this to the dealer…i’d be very curious of the response they give.

    http://twitter.com/ScottKilmartin

  3. Pieter said, on August 1, 2009 at 10:34 am

    Very educational.


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