Start Up Blog

Mindset & Tools

Posted in entrepreneurship by Steve Sammartino on September 30, 2014

Digital Mindset

There’s a whole lot of tools we have at our disposal which didn’t even exist a few years ago. From a business perspective many of them present a counter intuitive option to the ‘Harvard Industrial Complex’. Yes, those established principals of what we thought we already knew about what worked in the market.

Trust the crowd to co-design our product? Are you crazy?

Get funding from future customers with out giving equity? How we going to do that?

Share revenue with content creating customers? Don’t be silly let’s keep it all for ourselves.

Co-opt with our competitors to grow the entire ecosystem? No way, let’s grow our market share instead.

Launch products with lower margin than those they’ll cannibalise? It’s uneconomic and stupid.

When the world changes, what once seemed ridiculous quickly becomes rational. Startups are now redefining what can work in a world driven by cheap and even disposable technology. It turns out having access to the new tools is not enough, we also need access to a new mindset.

New book – The Great Fragmentation – out now!

You say ‘ello’, I say goodbye

Posted in entrepreneurship by Steve Sammartino on September 29, 2014

elli sign up page

While it is around 6 months old now, and still in beta, there has been a lot of noise about Social Networking Startup Ello. And rightly so. A decade or more deep into this social connection thing people are starting to realise, that corporations like Facebook and Twitter, are well, just corporations. They just have incredibly compelling and usable products, from which they’re motivated to deliver what all public corporations aim to do – increase shareholder wealth. Nothing new there. And while some of the founders may have had, and possibly even still have rather altruistic visions…

A more open and connected world

Change the world 140 characters at a time 

… once any company becomes public, its DNA changes somewhat, it mutates and we end up with what we’ve always had. Profit centricity. This isn’t necessarily bad, profits are good, and only companies with great (or addictive) products ever turn one. It’s more about understanding things for what they actually are, or in this case, have become.

Ello, on the other hand believes there is a better way. And I agree. You can read their manifesto here. In short they promise never to sell ‘you’. What they don’t mention is that they’ve already accepted venture capital funding as part of their growth plan. Call me a cynic, but in general people who provide funds usually want some kind of monetary return at a later date.

If any social network wants to arrive and actually be, what Ello is positioning itself as, then it can never be a for profit corporation. It also probably should never be controlled by a limited number of people, or even an organisation. It needs instead to be a gift to humanity, a bit like the World Wide Web. It needs to be open source, and uncontrolled. A bit like a language really. One thing is for sure, it can never be about a financial return on investment.

New book – The Great Fragmentation – out now!

Self editing & the thought police

Posted in entrepreneurship by Steve Sammartino on September 27, 2014

Stasi spy

I remember reading the Cluetrain Manifesto over 10 years ago, and it is fair to say it changed my life. It made me see that technology was creating access. I believed for the first time that the proletariat (like me) could buck the system and the power brokers. The over-riding theme of the book was this:

Hyperlinks circumvent hierarchy

While I still believe this to be true, I think it is at risk. The reason I think it is at risk is that I find myself moderating my opinion now, when I never did just a few short years ago. Just thinking twice before firing off a tweet or a text just in case it could be taken out of context, or if ‘key words’ and meta data inside it could create unwanted focus on my opinion. And while I don’t think I’m particularly important, or anyone would care what I think or have to say, it says something about the world we are in. We now know that every word we type or publish in digital forums is being watched. While some might say it doesn’t matter if you are not doing anything wrong, it does matter if it changes what we believe and say because of it. It matters if it changes the shape of our thoughts and actions. We ought to be concerned.

Yesterday a piece was written in the Sydney Morning Herald about impending changes to security laws. It is worth reading …. and just yesterday we had a certain portion of Australia’s populace protest via twitter with the #heyASIO hashtag. Although it all seems somewhat futile now. Our new environment is very Stasi like – welcome to East Germany circa 1950.

It isn’t without a sense of irony that at a time when we have the most powerful communication tools in history – the web, the power is being thwarted by eavesdroppers. When strangers listen in, the conversation changes, and sometimes even stops. The thing that worries me most is what comes next? What gets encroached upon after that? If there is anything we need from entrepreneurs right now, it is startups which protect consumers from their digital footprints. It’s startups which reinvent the web in a way that ensures it can’t be controlled by authorities and it remains in the hands of humanity as a digital punk hood.

New book – The Great Fragmentation – out now!

Five for Friday v2

Posted in entrepreneurship by Steve Sammartino on September 25, 2014

Ok – here are 5 things I’ve seen (not all new) which have kept me awake at night wondering about life:

1. Forget entering the Matrix, it is being built around us, right now. In fact, you’re already in it. The ever clever Cory Doctorow tells an incredible story about the world the computational cage being built around us. Watch here, it’s a must. And you’ll rethink privacy forever after.

2. Ideas actually look like something, they have a shape, seriously. This mind blowing Ted talk reveals the physics of ideas and what makes them possible.

3. If you think pace of change is speeding up – you’re right. Read this inspiring post by the guys at Future Crunch. They summarise our new world superbly and demystify why technology matters so much now.

4. Liquid metal man from terminator 2 just became a realityRead & see here how the technology that makes it possible just arrived. I’m sure it will be back.

5. Payments via phones & social media is a big deal. Read here why traditional banks and credit card companies might worry just a little. A classic case of today’s collaborator potentially becoming tomorrow’s competitor.

These stories that make it clearer than ever for me that we are all in the technology startup business now.

Value transfer or value creation?

Posted in entrepreneurship by Steve Sammartino on September 23, 2014

There are lots of ways entrepreneurs can make money. Some even have a valid legal status, but with questionable ethics. But all businesses which survive have some kind of value transfer. The real question worth asking is this:

Was there more value in total after we got involved?

If the answer to that is ‘yes’, then we’ve done much more than just make money.

New book – The Great Fragmentation – out now!

The evolution of labour & where the rewards are heading

Posted in entrepreneurship by Steve Sammartino on September 21, 2014

Geo dome

There is a clear evolutionary path for the type of labour that humans have done in our time on this planet. The over riding theme is that work is hard. Survival takes effort and the easier we can make survival, the better our lives will be. All of the tools we have invented from spears, to wheels, to spanners to computational devices have made more possible with less. Famed inventor R Buckminster Fuller called this phenomenon ephemeralization. He said that with enough knowledge, we’d be able to consistently do more with less, until we could eventually be able to do everything with nothing. The exponential growth we have seen with technology has to this point proven his idea to be true.

If we look at our labour, every curve jump in technology has changed what we do. It has also changed where the greatest economic value has come from our work.  A basic function of scarcity. The history of labour in short from can be summarised as follows:

Physical Labour: Lifting heavy things. Using our arms, legs and backs.

Intellectual labour: Using our minds and mouths. Organising the factors of production.

Emotional Labour: Art, love, performance, creativity, and the beauty of human irrationality.

While there has always been overlap, it is clear to see where the greatest revenue streams have been. Each step change in technology has removed additional forms of labour scarcity. I believe that emotional labour will have the greatest economic value as we rapidly approach the technology singularity.

While this is an over simplification, if we want to earn more, and or run successful businesses we need to do one of two things:

1. Remove human labour. (The industrial revolution removed large amounts of physical labour. The data industrial complex we are now living in removes intellectual, left brain labour as we outsource this to the microchip. If our startup removes the labour we take the financial upside of the structural shift we create.)

2. Move ourselves up the hierarchy, closer to the emotional level. (That is, the bits of human endeavour which are yet to be replicated, or we don’t want to be replicated by machine.)

While we are on the topic, the real value in emotional labour is the irrational bit. The creative stuff, and all other manner of thoughts and behaviour which we can’t quite understand or justify. This is where the value of tomorrow lies. The over riding thought we should have is this: If what we do for a living can be replaced via automation or technology, then it will be, eventually. The further we are from what technology can replace the lower our income risk. And those are the very things which make us human.

My new book will change your life whether you read it or not  – get it now!

Five for Friday

Posted in entrepreneurship by Steve Sammartino on September 19, 2014

Starting this week my posts on Friday will be 5 cool things to read, listen to or watch over the weekend. So here it is the inaugural  5 for Friday. Enjoy!

1. Podcast with Kevin Kelly: Best podcast I’ve heard in a while – 3 part series with polymath Kevin Kelly, founding executive editor of Wired magazine. Here he is hosted by Tim Ferris. I learned a ship load from this.

2. Why leaders eat last: A great talk by Simon Sinek who finally uncovers why we are so disgusted with Bankers earning bazillions and the truth about what the deal is with leaders. Inspiring and jaw dropping anthropological story telling.

3. Why we should, stop what we are doing and get involved in bitcoin – Nice summary of why it is such an exciting space. here we need to remember that all currency is ‘made up by people’. In fact, each form of currency closely replicates the technology of the time. Coins in the bronze age, fiat currency spread at the dawn of the industrial age. And so it is the time of a digital currency.

4. The top 10 business secrets in the world. All but one of these is a reminder that the thing that makes these firms win is not the secret itself, but the myth. To me these prove success has many moving parts in the marketing mix, the secret sauce is rarely one of them.

 5. A podcast on The truth about idea generation - and even some information on how to get some and what to do with them. Via that amazing podcast #BBB.

New book – The Great Fragmentation – out now.

Colors, Apps and Cognitive Shortcuts

Posted in entrepreneurship by Steve Sammartino on September 17, 2014

airbnb app icons old & new

I have my apps set up so that they will automatically update whenever I am connected to wifi. It’s pretty handy to have the latest version of something, assuming of course they make it better than the previous version.

But what I’ve noticed recently, or more aptly haven’t noticed, is that apps have a habit of changing their logo, or colour scheme. Which most often means I can’t find it, and all of a sudden I have the chance to drop the habit of using their service, or even worse finding a replacement. It’s worth remembering that the shape and the colour of an app’s logo is the cognitive shortcut we look for when we need to use it. And more often than not a logo or colour change is really only serving the people who make it and not those who actually use it. Unlike aribnb (who recently changed their logo) get front page stories when someone in their office sneezes, most app developers and curators are not so fortunate.

Just because we become bored with something we see a zillion times a day, it doesn’t mean our customers want to relearn what to look for.

New book – The Great Fragmentation – out now.

recent thoughts

Posted in entrepreneurship by Steve Sammartino on September 16, 2014

Pollenzier logo

I’ve been publishing a few thoughts for the good people at Pollenizer – two recent articles are below:

History repeats: The seminal article written in 1960 by Theodore Levitt of the Harvard Business School called the Marketing Myopia is having a sequel. I wrote about it here and why startups are eating the lunch of many fortune 500’s.

Why we don’t have to invent the future: Sometimes it is enough just to participate and facilitate – I wrote about the feeder startup here.

In fact just yesterday I was doing a keynote for the financial services industry and I spoke about the GFD, ‘Great Finance Disruption’, which I believe is on the way given the recent developments in crowd funding, micro payments and crypto currencies. And I got asked a question about it.

And this was the question:

There are many banks in the audience, what advice can you give them to keep an eye on these trends in non traditional banking?

And here is my answer: 

It’s not about watching from a distance, it’s about getting involved, even in a small way, maybe set up a skunk works or a division for radical finance for dissident customer groups. Instead of watching it or trying to fight it, get involved and even facilitate it. It’s very difficult indeed to shape or benefit from something when you are not participating in it.

New book – The Great Fragmentation – out now.

Top 10 thoughts on independent living

Posted in entrepreneurship by Steve Sammartino on September 5, 2014

paths to independence

I recently gave a talk at the Melbourne Entrepreneurs Club. It was full of current and aspiring entrepreneurs – so I thought I’d lay out the top 10 things I think matter if we want to lead an independent life. Read here, one where you determine your own destiny, are not reliant on a corporation to feed you, and you have enough money (that little reality checker we have in our modern market place) to serve yourself and your family. It was just 10 ideas I wrote down on a piece of paper. I didn’t write an actual speech or have any slides. I just spoke from my heart after I wrote these 10 things down. Some of the ideas I had around the 10 things I thought had value, so I wanted to share them here, but also write down the thoughts so I didn’t lose them in the ether. Here they are:

1. The word Employee: If you’ve ever wondered why you don’t like how it feels to be an employee, it’s because you were never meant to be one. In fact, employees have only existed for a tiny portion of human existence – around 0.1%. If we look at this graph, you’ll see the word was hardly even used before the Industrial era. It’s totally normal to not want to be one.

2. Boss vs the Market: In a corporation our fortune is determined by our boss. If there is a mismatch, it makes it very hard to progress. There is nothing more frustrating than having a career thwarted by a manager who isn’t supporting us regardless of the quality of our work. In fact, the entire problem is that a sample size of 1 is not very robust. It’s a far better bet to place our skills on the market – to put what we do in the hands of many and let the true value of our work be judged by quantitative sample rather than a single opinion.

3. The Consumption Cycle: Often when we get trapped inside the corporate enclave, a sense of dissatisfaction occurs. I personally believe that we seek refuge through consumption. We buy things to justify the time, effort and pain being directed by others. We enter a consumption cycle to assuage the emptiness of working openly for the pay.

4. Savings and greatness: 20th century industrialist W. Clement Stone said that if we cannot learn to save, then the seeds of greatness are not inside us. It is the ultimate test of patience and delaying gratification. But more than that it opens up the door of possibility. I’ll go one step further and give you my ultimate savings hack. If you can save 50% of your income, you only ever need to work 1 year in every 2. It really is that simple. And during that ‘off year’ who knows what we might become.

5. You’re already an entrepreneur: It doesn’t matter whether we work for ourselves, our startup or a fortune 500. You are the CEO of your own personal services corporation. If you’re an employee, then you are simply an entrepreneur with one really important and big customer. Once we make this mind flip, we do better work and realise we need to invest in ourselves and deliver for others. That’s the start of more independent living.

6. Side Project Power: Side projects often become the front projects. How we experiment with our time invents new unforeseeable and unexpected revenue streams. I now make a living doing things I used to do after work. So the real question is what are you doing from 9pm-12am? If you’re watching TV, then you’re missing the greatest informal education opportunity humanity has ever had. Right now the market pays a premium for informal knowledge because quite frankly formal education is way behind.

7. The Woodchips: Often the wood chips have more value than the table. But we only ever find this out if we endure and make the table. The side effects of what we do has value, but we need to presence of mind to look behind us and see what we have left behind. This blog was a bunch of woodchips from when I left the corporate world 10 years ago. It was the seeds for my new book. You have wood chips. We all do, locate them and see what they may become.

8. Freelance Friction Removal: I’m starting to believe that anything we can get paid for as an employee, we can do as a freelancer. The recent revolution in freelancing websites has taught us we can find people to do for us what we can’t afford to pay for 5 days a week.  Maybe we can pay them 2 days pay for 1 days effort, and result in 3 days output? The freelance friction is being removed and once the tasks are taken from the corporate HQ the time wastage also gets removed. The best advice I can give anyone trying to escape their cubicle for the first time is to start as a freelancer. From accounts payable, to marketing director – we can all do it now.

 9. A Tools Revolution: We all now have the same super powers that were once the domain of the worlds most powerful corporations. We can connect with anyone, we can access a factory without owning it, the worlds information is available and free on line, we can do e-commerce with zero cost set up, we can advertise to a specific audience with zero wastage. It’s never been easier to start a business at low cost with the gift of free tools. Go.

10. The DNA of Australians: If you’re reading this in Australia (where I live) then entrepreneurship is in your DNA. The fact that you are here, means your forefathers crossed oceans in search of a better life. They probably came with nothing but their wit. We all have entrepreneurship running deeply through our veins. Best we make those who came before us proud.

New book – The Great Fragmentation – out now.


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