Start Up Blog

Great Advertising – by Wikipedia

Posted in entrepreneurship by Steve Sammartino on November 27, 2012

While Wikipedia doesn’t run any adverting on it’s, it sure knows how to write a copy line to sell it’s fundraising. If you’re like me, Wikipedia has become an indispensable life resource for self learning and contribution to society. So giving something back is dame fine idea for a non-profit like Wikipedia, but like all things it does take something to get us across the line from intention to action. This was the line that inspired me to take action.

….”If everyone reading this gave $5, our fundraiser would be done within an hour.”….

To me this line is close to perfect. It tells us so much with so few words. A small amount from it’s readers in a ‘moment of time’ would do it. It’s a clear indication that it’s part of the fabric of our everyday existence, and that all it takes is a little from many. It was enough for me to tip in the paltry sum of $30. And the additional message from Jimmy Wales is also some great copy writing. Seen below.

If something is delivering us great value, then it’s worth us giving back so it doesn’t change its shape into something less attractive.

twitter-follow-me13

Omnipresent deflation & the longer tail

Posted in entrepreneurship by Steve Sammartino on October 2, 2012

I’m convinced that pretty much everything is getting cheaper as time progresses. Relative to incomes there are not many things I can think of that have increased in price over time (excluding property). I wrote about this in a recent business manifesto post:

Omnipresent Deflation – While tabloids decry the rising cost of living and most everything we purchase, the reality is the opposite of what is being reported. Energy, housing, technology, entertainment and even food are all getting cheaper in ‘real terms’. Rapid technological change, Moore’s law and developing nation labour forces will ensure this continues. It’s creating the great business revenue maintenance challenge as we quickly move the price of ‘free’.

This is good news for startups. The barriers to entry have been infinitely reduced to well, almost nothing. One such service that is so cheap it is ridiculous is fiverr.com While it may not represent a bastion of quality, there sure is a lot of interesting services one can get for $5. Some of which could form interesting fun stuff to pimp your new brand. Many of these services could never have been available at such low prices… while many would never exist at all without the craziness that goes with all things web. Here’s a few of my fav’s from Fiverr:

Another case of the tail getting longer and the impact of connected labour.

Just when it feels like it’s all been done, it seems that the next idea will just take that niche a little further, and they’ll be some people who demand it too.

twitter-follow-me13

The lifecyle of awesome

Posted in entrepreneurship by Steve Sammartino on January 18, 2012

As far as I can tell the life cycle of awesome is in perpetual decline. Every day we all get sent something that’s awesome. Something that’s great. Something that’s shareable. and every day we make a judgement. A decision whether this piece is worth sharing. There are so many things to share, and so many places to share them, that the stakes get higher and higher for what qualifies – it has to. Which means that when we see something amazing, it’s only amazing for a little while. It means the window is very small and getting smaller.

Today I saw something awesome. A simple video projection come moving art, come installation, come viral video. It was very next level. In fact the guy show sen it to me (Rohan) said it was ‘off chops’. You can see it below. But what I’m really wondering is, for how long can we keep going to the next level until there is nowhere left to go?

twitter-follow-me13

Another brand having fun – Pringle

Posted in entrepreneurship by Steve Sammartino on December 20, 2011

The thing I really dig is brands that are honest. No point being uptight. Pringle Scotland does a good job of this. Hat tip to Big Red of Haul.

twitter-follow-me13

Technology spoofs

Posted in entrepreneurship by Steve Sammartino on November 21, 2011

I just happened upon this great Siri spoof. Just very funny.

What new technology can you spoof to promote your brand, idea, business or startup? It’s a simple time test method – Get on it.

Have a drink on me!

Posted in entrepreneurship by Steve Sammartino on August 31, 2011

I was at lunch today and got to talking to the owner of this restaurant seen below:

He mentioned that looking after regulars was important to generate return custom. One of his tricks was to provide a free glass or bottle of wine at the end of a meal. He empowered his staff to do the same. He said as reward and ‘thank you’ tell said customers this:

‘That last bottle / glass of wine is on the house!’

Problem was that some of his staff got the language ever so slightly wrong. Instead they would often say:

‘The next bottle / glass of wine is on the house!’

As you can imagine this changes their view on what to order (Hint: it comes from the top shelf). Instead of where they would normally focus their purchase. The strange thing is that the benefit to the consumer is essentially the same:

A free drink you didn’t expect to pay for.

The problem with getting it wrong is a cost to the business that could be many times higher.

Startup blog lesson: Our words to our audience matter. Small changes can have a huge impact.

twitter-follow-me13

Good service? Prove it

Posted in entrepreneurship by Steve Sammartino on April 3, 2011

Yesterday I went to a well known cafe in Melbourne for breakfast. Yes, it had a amazing the decor of a restored warehouse and exotic free range egg combinations, but that wasn’t what impressed me. It was the way they served their ‘non-customers’.

By the time we where half way through our second java a line had started to build for people waiting for a table, which is pretty rare in a cafe centric city like Melbourne. Up until that time the thriving restaurant still had amazingly quick service. But the service I was most impressed with was the service they gave those who weren’t even customers. People waiting patiently outside were treated to complimentary cafe lattes and flat whites. I’m sure they were surprised and delighted at the good will gesture. The tone of the staff there also told me that they gave them coffee because they were genuinely sorry they couldn’t seat them immediately. They meant it, and it wasn’t a promotional ploy. Something we’d never see from a chains store or large corporate. They’d be more concerned with wooing ‘non-customers’ that rewarding their ‘sure bets’. I say they’ve got it back to front.

The reality of the complimentary coffee is that it sent out a good vibe, and cost very little to do. And the benefits? Well I’m already blogging about it and put it on my twitter stream which goes to many thousands. I’d also say that rewarding those you’ve already got, is a far better investment than investing in those who’ve never helped your business. Something all startups should take note of.

twitter-follow-me13

Car smash marketing – Rebecca Black

Posted in entrepreneurship by Steve Sammartino on March 20, 2011

I’m not about to make any comment on the song Friday, or about Rebecca Black. She seems like a nice enough kid having a crack at the music industry.

It is interesting how anything has a chance in a zero cost media world. Sure, not everything will cut through, but in 1991 Rebecca didn’t stand a chance. She had no where to put her song (Youtube), nowhere to sell it (iTunes) and no one to spread it (Twitter / Facebook ). The invention of all this infrastructure made it possible. The thing that is different about the infrastructure versus 20 years ago is that cost of entry has been removed. Extremely good and bad start in the same place. And occasionally something unusual makes it through – so long as it is extreme in nature. No-one has placed multi-million dollar media bets on selling Rebecca’s song, so the cost of promotion has been reduced to taking 3.48 minutes from our day, or typing 140 characters. It’s like a car smash, we can’t help but slow down and take a look.

The question it makes me wonder, is if there is a valid strategy in being the ‘worst’? And if there is, how do we make sure we qualify? And if we qualify, how do we then transform?

Love or or hate her, right now Rebecca has 100% share of voice.What that turns into is entirely up to her.

twitter-follow-me13

 

The Jesus moment

Posted in entrepreneurship by Steve Sammartino on May 28, 2010

One thing we need to build into our startups is the Jesus moment. We have to have one.

Startup blog definition:

Jesus moment: One thing which makes our people come back another time.

it’s got to be so compelling, that can’t refuse to check us out again. it’s not usually a whole bunch of things, rather a single thing we do better which makes us worthy. It’s why they’ll switch to us. it’s what we are focused on.

Brand which have the Jesus moment built it, invariably do better and live longer. It may not be there when we launch, but it must be what we are striving for.

twitter-follow-me

Web Success = Populate & Promote

Posted in entrepreneurship by Steve Sammartino on February 12, 2010

I recently saw a job posted on a web developer recruiting website. It involved some people looking for coders to make a copy of my web business and livelihood www.rentoid.com. What was interesting was the lack decorum shown in the coder recruiting process where the person said – build me a replica of this website. Here’s a screen print of it below.

I was a bit annoyed at first. and sent out a tweet to assess the mood of my army of advisers on twitter. I tweeted the following:

Not sure what to think of this? http://bit.ly/cYR5FI A compliment or IP rip off with me and @rentoid as the victims? Help! Thoughts?

The responses were varied, but all were within the theme of this person clearly does not get what it takes. Here’s some verbatim of the tweet responses:

xshay don’t worry about it – we saw a guy offering to build redbubble for < $1000 once. A) not going to happen, B) not about the tech

shandsaker same thing happened to us. Just be confident that $750 and a 2 line project brief is $750 better spent on beer :-)

TimBull if they can only spend $750 to build it, quality won’t be there and they won’t stick it – betcha the coding was trivial part

BLKMGK01 Congrats man. Business must be huge if other people want to start ripping off ur ideas. U should apply to design the site! haha.

BrentHodgson Don’t let it worry you. You know that @Rentoid is more than the sum of its tech parts – & that it wasn’t a $750 job to create.

lukerides precisely…all about execution, so I would not worry…if they do a better job than you, they were always going to anyway!

I pretty much knew this before I tweeted the issue, but it did force me to think about web marketing success, and the success of rentoid to date and I came to the following conclusion. It’s not about the tech. In fact, the tech is pretty low down on the list of things needed for any website to succeed. And if i had to give my nemesis some advice on how to succeed in copying me it would be to do these two things:

Populate and Promote.

This is what needs to be done with any classified style website to succeed, and it takes a lot of time and investment. Investment in  financial and human capital. The problem with being 2nd, 3rd or later is that all the easy promotional opportunities like this are taken by the market innovator. And populating your website to make it meaningful takes a lot of boot leather, which is something many web entrepreneurs are afraid of.

twitter-follow-me

Follow

Get every new post delivered to your Inbox.

Join 900 other followers