Start Up Blog

A Collaboration Conversation

Posted in entrepreneurship by Steve Sammartino on November 16, 2010

Rachel Botsman is in town this week as part of Melbourne Knowledge Week but more importantly to spread the good word on her book on the new world order of Collaborative ConsumptionWhat’s mine is yours. Rachel contends that the 20th century was all about Hyper Consumption, while the 21st century will be all about collaborative consumption – and I couldn’t agree more!

In order to bring the uninitiated up to speed we are having a Collaborative Conversation with founders of collaborative businesses. This will include Daniel Noble of Drive my Car, Julliette Anich of the Clothing Exchange and myself – rentoid.com

I really think it will be a great evening with lots of fresh ideas, because to be quite honest the collaborative economy is only really starting. At the end of the forum there will be a Pop Up Swap where anyone can bring up to 6 items to swap with anyone else – so we’ll be crossing the virtual sharing chasm into the physical one.

Click here to get a ticket - and come up and say hello.

Steve.

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How to make a sales call

Posted in entrepreneurship by Steve Sammartino on July 29, 2009

Today I was out making sales calls in my local industrial area where there are a lot of different rental companies. Idea being to get these rental / hire companies using rentoid.com to generate extra business. The timing is good, because we have a zero cost entry platform and times are tough in the B to B arena.

But the thing that really matters is how I’ve been making the sales calls. Firstly, these guys are B to B, trades focused guys. renting mainly industrial equipment. The last thing they want to some tech / web geek give them bullshit about how the internet is going to save them…. So here’s what I’ve done instead:

  1. I haven’t shaved for 3 days – got a good beard growing. I’m wearing jeans and boots with a fairly standard zip up jumper. When I walk in I look like a customer, in fact I look like they do. I’m less threatening and this is obvious with the positive greetings I’m receiving.
  2. When I drop in (remember it’s a cold call) I say, ‘You know I live around the corner, I drive past here everyday and I’ve been meaning to drop in for ages. You know I’ve got web business which is all about rental companies…..” And I do live close enough to use this line. It is genuine.
  3. The F Bomb – Yep, I’m dropping this one big time – for one simple reason – they are. I’ll use whatever language they use. If they like swearing, so do I. I’m matching their culture in dress and language.
  4. I know their business. I don’t walk in and say ‘So tell me about your business’ – I do my homework before I turn up. Granted I know enough about the rental industry now to adapt to different segments pretty quick. I know what matters to them and get the conversation into that area quickly.
  5. I don’t try and sell anything on the first call. We do have a free entry to rentoid – but we also sell integrated web technologies. But I don’t try to sell anything.  Just get them to like me in fact, I’m selling me. People buy things from people they like. Then they find a logical or business reason to justify their decision after they’ve already made it.
  6. I follow up with whatever I promise. Information, phone calls, data whatever they need. I try to show I’ll be a valuable resource.
  7. I get rejected too. It’s a numbers game, and each rejection is a lesson for honing my skills for the next call.

I’m learning heaps and I’m loving it.

Start up blog says – get out there and start selling.

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Come work with us – rentoid.com HQ

Posted in entrepreneurship by Steve Sammartino on July 4, 2009

We need 6 cool, creative, awesome, caring, rad, personable, environmentally conscious, nerdy, opinionated, courageous, funny, intelligent, political, financially sound people to come and share the new rentoid HQ office with us.

It is the coolest place in the world to work – and suits people who live in Melbourne and or have private helicopters to fly from their location (Sorry we don’t have a helipad) – but we do have the coolest digs, in Melbourne grooviest inner city suburb (Yarraville) which has super terrific office benefits including, but not limited to the following:

  • Free pizza and Beers on Friday night
  • Cone of silence meeting room
  • Quite space & library
  • Wifi & all your tech needs
  • Cool cafes & restaurants on our door step
  • Sleeper pods
  • Access to our brains…

The cost if $150 a person for a long term commitment. Can’t beat it.

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Send me a tweet here if you’re interested – Can’t imagine the space being available for long.

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