Deep down it’s as if we humans know that the ultimate in intelligence is fallibility. It’s the imperfection that comes with emotion. Almost as though there is some kind of perfection in not knowing or acting dumb. This not knowing leads to curiosity and new paths, the fork in the road. The wrong path if taken, also has the potential to lead to serendipity and discovery.
To this point, these seem to be qualities which are not present in machines and computers – and therefore artificial intelligence. So far, a machine has not been built to fake it, pretend, be mean, not care, be irrational or even be wrong on purpose. The artificial intelligence we have so far doesn’t want to have fun or be selfish, other than in the movies and in music. It’s been a one sided coin, all head and no tail.
A recent article referred to a form of artificial intelligence actually passing the turing test. A Turning Test of a machine’s ability to exhibit intelligent behaviour equivalent to, or indistinguishable from, that of a human. They claimed that by adding the element of not knowing things and making mistakes to the algorithm it helped the machine ‘win’. It seemed like an interesting take or fork in the road towards finding intelligence as we humans define it. I feel like this trajectory is where intelligence needs to go in order to get more ‘real’. But the thing it makes me wonder for business is what other things have we been doing for 60 odd years or so which need an entirely new tangent?