The truth about small fish

When starting out or chasing new customers on an existing business it makes sense aim for smaller players first, to build confidence, and get a few small wins on the board…. right?

The problem with thinking like this is that it makes life harder and less profitable.

The truth about small fish, is that they are harder to catch than big fish. They’re more elusive than the big guys and are often much harder to convince to invest their money in whatever we are selling. With the small fish the decision is often about whether they should invest their money or not. The advantage of the big fish, is that the investment funds are usually allocated, it’s more a question of doing business with company A or company B. From a  revenue perspective it’s far wiser investment of time to court a customer whose decisions to invest are already made.  A $10,000 customer is harder to get than a $1,000,000 one.

The other factor worth considering is our reputation. If we become successful selling to the small players, we’ll be seen as a small solution provider.  But if we land a big one it gives us a license to knock on other big doors. When the investment is time, its worth chasing the bigger reward, and the truth is that it’s often an easier sell job.


Perishable goods & websites

Our websites are no different to perishable goods at a supermarket.  It’s not surprising given how well trained we are to check everything is up to date. From milk to computer hardware we want the latest version available.

So when someone finds your website via Google and the last blog entry is from last year, or the Copyright legal date is 2008, it’s a bit like the milk which got lost at the back of the fridge. We won’t touch it, there’s no limit of options and it is safer to elsewhere.

The good news for web entrepreneurs is this: It’s easy to keep things current. A simple blog entry once a week. A twitter feed in your side bar. Anything which shows your people you’re still in the game. That you have a pulse.